CLEAR ANSWERS

Listing Vault FAQs

The essentials about your account, access plans, bulk edits and image-inclusive exports.

What is Listing Vault?

Listing Vault is a product listing workspace for independent sellers. Organize research into collections, edit listing titles and descriptions, manage images and prepare portable exports. It is not a marketplace and does not automatically publish products to a sales channel.

How much does access cost?

All prices are in USD: $5 per week, $20 per month or $100 for one-time full access. Weekly and monthly subscriptions automatically renew until canceled. The one-time plan has no recurring charge. Taxes, if applicable, are shown at checkout.

Do I create an account before paying?

Yes. Choose a plan, create an account or sign in, review the selected plan and continue to Stripe. Your chosen plan is retained through signup. Signup alone does not charge a card, and demo identities cannot create a payment checkout.

Can I try the workspace before purchasing?

The read-only demo uses original fictional products to show the workspace. It does not provide a free account for saving your own work. Select a plan and create a real account when you want to save your own listings.

Can I edit many listings at once?

Yes. On All listings, select listings or choose Edit all listings, then open the bulk editor. Apply shared field changes and accurate rights declarations, review the selection and save. Common titles or descriptions can replace existing text, so use them carefully.

Does claiming rights make imported content mine?

No. An ownership or licensed-rights declaration records your statement; it does not transfer copyright or verify permission. Declare ownership only for content you own, or licensed rights when your license allows your intended use. Source restrictions still apply.

Are actual image files included in ZIP downloads?

Eligible stored images are included as files with the listing text and rights information. Remote URLs alone are not image attachments. Prepare accessible, rights-confirmed images first. Large libraries may require multiple numbered ZIP parts; download all parts for the complete package.

Can I exclude unwanted images from a ZIP?

Yes. Use the selected-listing image manager, select unwanted thumbnails and confirm removal from those listings. Review the retained images before generating the next ZIP. A gallery-reference removal is not a guarantee of physical deletion of all previously stored cloud data.

How do I cancel recurring payments or sign out?

Use Account & billing to manage billing or cancel future renewals. Cancellation keeps access through the paid period according to your subscription status. Use Sign out in the workspace, sidebar or access screen to end your session. Signing out does not cancel a subscription.

Are my saved listings public or indexed by search engines?

No. Customer listings and stored uploads require account access. Only public product information, pricing, guides, FAQs and contact pages are intended for indexing. Cloud persistence stores your saved records across service replacements; it is not a backup or absolute uptime guarantee.

What if a remote image cannot be downloaded?

Review the image-preparation error. The source may block retrieval or no longer serve a supported image. Remove an unwanted failed image or upload your own permitted file. Listing Vault cannot override source access restrictions or guarantee every remote image is downloadable.

How do I contact support?

Email listingvaultsupport@gmail.com for account, billing or export help. Include the visible error and relevant non-sensitive details. Do not send passwords, card details, API keys or reset links. Automated verification and password-reset email delivery is currently inactive.