Let’s help with your vault.
For Listing Vault account, billing, import and export questions, contact our support address.
listingvaultsupport@gmail.comWhat to include
Tell us what you were trying to do, the approximate time and the exact error shown. For exports, include selected listing and image counts and the ZIP part number. For a billing question, include your account email and non-sensitive receipt reference.
A screenshot with private information removed can help explain the issue. Do not send your password, card number, verification or reset link, API key or Stripe webhook signing secret.
Before you email
Check frequently asked questions and the missing-image guide for common issues. Signing out does not cancel a subscription; manage renewals from Account & billing.
Email delivery status
This contact link opens your mail application. Automated account verification and password-reset email delivery is currently inactive. Publishing a support address does not enable those automated messages.
Need help with a download?
Review stored images and rights, wait for pending work, then download every numbered package part. Source access restrictions can prevent an image from being archived.